Terms & Conditions

1. Services

M&M Transportation LLC provides non-emergency medical rides in Detroit and the surrounding Michigan communities, for riders who walk or use a wheelchair: rides to dialysis, medical appointments, therapy, and cancer treatment; rides home from the hospital; and rides between care facilities. We are not an emergency service. For a medical emergency, call 911.

All rides are subject to availability, scheduling, and the conditions at pickup and drop-off. We may refuse or end a ride for safety or legal reasons.

2. Quotes and Pricing

A quote is non-binding unless it is confirmed in writing. The final price may vary with the details of the trip or circumstances we could not foresee when the quote was given.

3. Payments

This website does not collect payments. Payments are handled outside the website. Payment is due when the ride is completed unless otherwise agreed in writing. Failure to pay may result in lawful collection actions.

4. Pickups and Access

The rider or the person booking the ride is responsible for safe access at pickup and drop-off. Pets must be kept away from the vehicle and the path to it at pickup.

5. Privacy

How we handle the information you share with us is set out in the Privacy Policy on this website.

6. Intellectual Property

The text, images, and design of this website belong to M&M Transportation LLC or are used with permission. They may not be copied or reused without our written consent.

7. Disclaimers

Rides are provided as quoted unless otherwise agreed in writing. We do not guarantee arrival times or outcomes unless explicitly agreed. The information on this website is general and is not medical advice.

8. Limitation of Liability

To the extent the law allows, we are not liable for indirect or consequential damages, or for delays caused by traffic, weather, road closures, or other events beyond our reasonable control. Our liability for any claim is limited to the amount paid for the ride that gave rise to it.

9. Governing Law

These terms are governed by the laws of the State of Michigan.

10. Changes to These Terms

We may update these terms from time to time. The date at the top of this page shows when they last changed.

11. Contact Information

M&M Transportation LLC
Phone: (586) 914-6552