Trusted Senior Transportation in Detroit

Not for a regular car or van ride. Original Medicare covers the doctor visit but not the ride to it, and covers trips in a licensed medical vehicle only when other transportation could endanger your health. Some Medicare Advantage plans add rides, so check your plan before booking transportation for medical appointments.

The usual options are family, public paratransit (shared rides for people who cannot use the regular bus), ride programs from the local Area Agency on Aging (the regional office for senior services), and private ride services. In suburban Metro Detroit, the SMART bus system's Connector takes riders 65 and older from curb to curb, by reservation. Riders who need wheelchair transportation can book a private ride too.

Mostly the route: the home or facility where the ride begins, the office it goes to, and whether the rider needs a ride both ways.

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The one that matches how much help the rider needs. Under federal transit guidance, door-to-door service means help from the rider's door to the vehicle, while curb-to-curb help starts at the curb, so ask which one a service gives. A senior coming home after a stay can book hospital discharge transportation. We also offer cancer treatment transportation and physical therapy transportation.

Public programs often need several days. SMART recommends six business days' notice for a medical trip on its Connector. Seniors who have dialysis several times a week often book dialysis transportation on a set weekly schedule.

Our senior transportation reaches riders across Metro Detroit. That includes Allen Park, Dearborn, Detroit, Eastpointe, Ferndale, Garden City, Grosse Pointe Park, Grosse Pointe Woods, Hamtramck, Harper Woods, Hazel Park, Highland Park, Inkster, Lincoln Park, Madison Heights, Melvindale, Oak Park, Redford Township, River Rouge, Roseville, Royal Oak, Southgate, St. Clair Shores, and Wyandotte.

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