Privacy Policy

1. Information We Collect

We collect the information you choose to give us:

• Your name
• Your phone number
• Your email address, if you include it in your notes
• The pickup address for a ride
• What you write in the contact form
• What you tell us by phone

We also collect website usage data through Google Analytics. We do not knowingly collect sensitive personal data. Please do not send medical details, diagnoses, insurance numbers, or other health information through the contact form. Trip details such as the pickup and drop-off addresses, the day, the time, and whether the rider uses a wheelchair are all we need to start a quote.

2. How Information Is Collected

• Through the contact form on this website
• Through phone calls
• Automatically, through analytics tracking when you visit the site

3. How We Use Information

• To respond to your inquiry
• To prepare quotes and schedule rides
• To provide customer support
• To improve how the website works

4. Data Sharing

We do not sell personal information. We share it only with the service providers we need to run the business and this website: Cloudflare Pages, which hosts the site; Web3Forms, which delivers contact form messages; and Google Analytics, which measures site use. Each of these providers handles the data under its own privacy and security terms.

5. Cookies and Analytics

Google Analytics uses cookies to show us how visitors use the site, such as which pages are viewed. Cookies on this site are used for essential or analytics purposes only. We do not use advertising cookies or cross-site remarketing.

6. Data Security

We use reasonable safeguards to protect the information you share. No system is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep personal information only as long as needed for the purposes above or as the law requires.

8. Your Privacy Rights

You may ask to see, correct, or delete the personal information we hold about you, where the law allows. Contact us to make a request, and we will answer it as the law requires.

9. Third-Party Links

This website may link to other websites. We are not responsible for their content or privacy practices.

10. Children's Privacy

This website is not directed to children, and we do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

12. Contact Information

M&M Transportation LLC
Phone: (586) 914-6552